City Clerk Dana Roa
Dana Roa joined the City of Norco as City Clerk in May 2019, bringing with her a wealth of Municipal Clerk experience and expertise. Ms. Roa began her career in public service in 2005, joining the City of Riverside Fire Department as an Analyst for Urban Search and Rescue. In 2009, when a Deputy City Clerk position became available with the City of Riverside, she discovered her passion for her current field, appreciating the opportunity—as well as a profound responsibility—of connecting residents to their local democracy.
Ms. Roa used her new Deputy City Clerk position to learn all aspects of the City Clerk’s Office including operations, records management, agenda management, and elections. Committed to gaining more skills and knowledge in the field, Ms. Roa attended every municipal training opportunity available to her and earned the prestigious Certified Municipal Clerk (CMC) designation in 2015.
Ms. Roa credits much of her success to caring and dedicated mentors that have supported and guided her through a fulfilling career. She is an active member of the City Clerks Association of California (CCAC) and the International Institute of Municipal Clerks (IIMC). Being involved in these two institutions keeps the Norco City Clerk up-to-date on best practices and current legislation, which enables her to properly educate her staff and members of the community with issues affecting their lives. Ms. Roa continues her education with the CCAC and IIMC and is currently pursuing her goal of receiving her Master Municipal Clerk Designation. She is also continuing her education at California Baptist University, working toward her Bachelor’s in Public Administration.
“Most Citizens look to the City Clerk’s Office for agendas, minutes, and meeting information, but they don’t realize that the City Clerk is the local official who administers elections,” reports Ms. Roa. Noting her role also include managing public inquiries and arranging all ceremonial and official functions, she adds, “The City Clerk’s Office is really the hub of any City.” It is the City Clerk’s responsibility to ensure transparency to the public, and she enjoys community outreach events that give her the opportunity to meet residents in their own neighborhoods. “Those are the best places to have conversations about our roles and what we can do to make their lives better,” explains Ms. Roa.
Norco’s City Clerk was born and raised in Southern California and enjoys every opportunity to spend time outdoors with her husband, two daughters and son. While passionate about public service, her greatest joy is creating memories with her family. Ms. Roa looks forward to a long, rewarding career as Norco City Clerk, ensuring that the local democratic process is accessible to everybody.