News Details

Collaboration on Homelessness Underway

Homelessness has become a major issue throughout the State of California and no community, including Norco, is immune to the problem. However, a promising new partnership with the City of Corona may result in solutions.

On March 17, 2021 the Norco City Council approved a Memorandum of Understanding (MOU) between the City of Norco and the City of Corona for collaborative homeless programs and services. By sharing resources, this joint effort may help reduce homelessness in both communities.

The partnership between the two neighboring cities includes homeless outreach, engagement and case management, as well as emergency motel shelter programs for individuals experiencing homelessness in the City of Norco. This collaboration seeks to engage Norco’s homeless population with the goal of finding transitional—and ultimately, permanent—housing, thereby dramatically reducing street-level homelessness in the City of Norco.

A kick-off meeting took place with the consulting firm City Net and the City of Corona’s Homeless Solutions Manager Karen Roper, who is coordinating the MOU between the Cities of Norco and Corona. That meeting included the review of protocols and communications with City Net’s outreach team, which performs outreach to Norco on a weekly basis. Information from City Net will be shared with the Riverside County Sheriff’s Department, CAL FIRE/Riverside County Fire Department and City staff from Code Enforcement and Parks, Recreation and Community Services.

Early on the morning of Saturday, April 10, 2021, City staff provided the City Net team with an initial tour of Norco to acquaint them with the community and identify known locations of homeless persons. As part of the tour, one of the encampments within the Santa Ana Riverbed, a chronic problem, was visited. Additionally, a successful encounter between City Net and a homeless neighbor was performed, the first of many in this collaborative process. Through this engagement, City Net determined the individual would benefit from a follow-up visit to arrange for medical attention, ID verification and assistance, and phone communication. This follow-up engagement allows the City Net caseworker to transition the individual into positive programs and assistance.

Additional collaboration with City Net will include staff training and coordination with local faith-based organizations and Norco College. The partnership may prove to be a valuable proactive resource for the City of Norco, as well as a referral network for our homeless neighbors.

For more information, contact the City of Norco at (951) 270-5623 or